Global Delivery & Presence

Clyros Tech supports international clients through distributed delivery models that accommodate timezone requirements, regulatory contexts, and organizational governance frameworks.

Global Client Support Overview

Clyros Tech Private Limited is headquartered in India and maintains delivery capability that serves clients in the United States, Europe, and other international markets. We structure engagements to accommodate client timezone preferences, regulatory requirements, and communication expectations.

Our approach to international delivery emphasizes transparent communication, clear governance, and adherence to applicable regulatory frameworks. We do not claim physical office presence in every market we serve. Instead, we deliver services through distributed teams configured to meet specific client needs.

Distributed Delivery Model

Remote-First Operations

Clyros Tech operates as a distributed organization. Engineers work from locations across India with flexibility to accommodate international client timezone requirements. This model enables coverage across India Standard Time (IST), US Eastern/Pacific, and European timezones based on engagement needs.

Client Site Presence

Where client requirements mandate on-site presence, Clyros Tech engineers can travel to client facilities for kickoffs, architecture reviews, knowledge transfer sessions, or production cutover support. On-site work is structured based on specific engagement needs and client preferences.

Hybrid Engagement Models

Many engagements combine remote delivery with periodic on-site presence. This hybrid approach balances cost efficiency with face-to-face collaboration benefits. We work with clients to determine appropriate ratios of remote and on-site work based on project phase and technical requirements.

Tool & Platform Flexibility

We adapt to client collaboration platforms (Microsoft Teams, Slack, Zoom, Google Meet), project management tools (Jira, Azure DevOps, Asana), and code repositories (GitHub, GitLab, Bitbucket). Our teams are experienced working within client IT environments and security policies.

Timezone & Collaboration Approach

Clyros Tech structures team schedules to provide working hours overlap with client locations. The extent of overlap depends on client geography and engagement requirements.

US Clients

Eastern Time: 4-6 hour overlap depending on team member schedules and daylight saving adjustments.

Pacific Time: 1-3 hour overlap with standard IST business hours; extended coverage available based on engagement needs.

For production support or urgent issues, extended hours coverage can be arranged with appropriate notice and staffing.

European Clients

UK/GMT: 5-6 hour overlap with standard IST business hours.

Central European Time: 4-5 hour overlap with IST working hours.

European engagements typically benefit from substantial daily overlap for real-time collaboration.

Asia-Pacific Clients

Regional clients benefit from same or adjacent timezone operation, enabling full business hours overlap.

For clients in Southeast Asia, Australia, or other APAC markets, we can provide coverage aligned with local business hours.

Asynchronous Collaboration: Not all work requires real-time communication. We use documentation, recorded demos, and structured handoffs to maintain progress across timezone boundaries. Many technical tasks (development, testing, infrastructure provisioning) proceed effectively with asynchronous coordination.

Client Communication & Governance

Regular Status Updates

  • • Daily standups scheduled during timezone overlap windows
  • • Weekly progress reports covering accomplishments, risks, and blockers
  • • Sprint demos and retrospectives for Agile engagements
  • • Monthly executive summaries for program-level oversight

Escalation Procedures

  • • Technical Lead: First point of escalation for technical issues
  • • Delivery Manager: Escalation for schedule, scope, or resource concerns
  • • Executive Leadership: Final escalation for critical issues
  • • Response times defined in engagement agreements

Documentation Standards

  • • Architecture documentation maintained in client repositories
  • • Meeting notes and decisions documented in shared systems
  • • Code documentation written in English
  • • Runbooks and operational procedures provided at handoff

Primary Contact Points

  • • Email: info@clyrostech.com (monitored during IST business hours)
  • • Engagement-specific contacts provided at project start
  • • Emergency escalation contacts for production incidents
  • • Response expectations defined in engagement agreements

Regional Engagement Considerations

United States

Contracting: Clyros Tech can engage directly with US clients or through established US-based partners. We accommodate US corporate procurement requirements including W-9 documentation, commercial insurance certificates, and standard MSA/SOW structures.

Compliance Awareness: US engagements may involve HIPAA (healthcare), SOX (financial services), FedRAMP (government), or industry-specific regulatory requirements. We structure delivery to support client compliance obligations.

Data Handling: For engagements requiring US data residency, we work with clients to establish appropriate cloud infrastructure configurations and access controls. See our Data Privacy page for details.

Europe

GDPR Awareness: European engagements involving personal data are structured to align with GDPR requirements including data processing agreements, appropriate technical and organizational measures, and cross-border transfer mechanisms where applicable.

Language: Technical work conducted in English. Client-facing materials and documentation provided in English unless otherwise specified in engagement scope.

Contracting: We accommodate European contract structures and legal frameworks. Engagements may involve data processing agreements, GDPR addendums, and appropriate liability provisions.

Other International Markets

Clyros Tech is delivery-ready for clients in Middle East, Southeast Asia, Australia, and other markets. Each engagement is structured based on local regulatory context, timezone requirements, and client governance frameworks.

We conduct jurisdiction-specific risk assessment before committing to engagements in new markets to ensure we can meet applicable legal and regulatory requirements.

Engage with Clyros Tech Globally

We welcome inquiries from organizations worldwide. Initial conversations address your location, timezone preferences, regulatory context, and engagement requirements to determine appropriate delivery structure.

Contact us at info@clyrostech.com with information about your organization, project context, and location. We respond to international inquiries within 1-2 business days (IST business hours).